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Post by ipulver on Aug 16, 2017 14:38:40 GMT -8
hi everyone, I recently received my complete weather kit but the OLED shows nothing during start up and after being idle for hours. I tried a couple times to reassemble by following the manual, but no success so far. Please see attached photos! Any help appreciated! Kevin Attachments:
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Post by SDL on Aug 17, 2017 16:43:47 GMT -8
Hello Kevin! Thanks for the picture. It looks like you have it wired up correctly. Now we have to ask a few questions to figure out what is wrong. 1) What are the LEDs doing? Specifically is the white LED blinking? 2) Can you see the device on (if you see the device on your wifi list as given in the manual)? If #1 is showing the white light occasionally blinking, then you probably have a bad OLED board. You can verify that by answering #2). If #1 is no and #2 is also no, then you probably have a bad WeatherPlus board. Do these things and let us know what you find. We will be happy to issue an RMA for the bad device. Best regards, BP |
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Post by ipulver on Aug 18, 2017 3:48:26 GMT -8
Hi BP,
1. I don't see the board has white LED when it is powered on.
2. I can see a wifi SSID called AI-THINKER_105XXX and no password protected, the IP range of this wifi is 192.168.4.0/24. When I connected to it and I can ping 192.168.4.1 address, but there is no HTTP service served from that IP.
Hope these answers are helpful for you to diagnostic the issue.
Regards,
Kevin
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Post by SDL on Aug 18, 2017 5:26:53 GMT -8
Kevin,
One more thing. Turn the unit on, let it set for 15 minutes (running) and then tell me if the white LED flickers occasionally (about every 5 seconds or so).
Sounds like your processor is running but let's get the above data.
BP
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Post by ipulver on Aug 18, 2017 6:57:47 GMT -8
The board has been powered on for more than an hour, I don't see any white LED flickers. Just a thought, am I suppose to see WIFI SSID name OurWeather-XXXX instead of AI-THINKER_XXX?
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Post by SDL on Aug 19, 2017 12:17:43 GMT -8
Hmm. That is a good point. I think that you just have an unprogrammed WeatherPlus board. I missed that clue the first time around.
Can you program one of these with an Arduino IDE?
If you can't (see the advanced manual), send it back to us and we will program it and send it back to you immediately.
SwitchDoc Labs
RMA #081917-01
3796 N Alex Street
Coeur d'Alene, ID 83815
Best regards,
BP
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Post by ipulver on Aug 20, 2017 15:13:50 GMT -8
Hi BP I can try programming the board by myself, but I would also want some reward for reducing carbon footprint if I can make the board working.  Regards, Kevin |
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Post by SDL on Aug 20, 2017 17:09:12 GMT -8
Hmmmm. We shall issue you a coupon for a 10% discount on your next order if you get it to work!
Laurie (our beloved president) is in favor of reducing our carbon footprint.
BP
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Post by ipulver on Aug 21, 2017 4:43:18 GMT -8
Done, it is now alive. And the 10% off sounds good, I shall put the air quality sensor order in soon. Regards, Kevin Attachments:
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Post by SDL on Aug 21, 2017 7:55:52 GMT -8
We will send the 10% off coupon to you on your email!
Way to rock, Kevin!
BP
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Post by lccreech on Dec 16, 2017 10:22:36 GMT -8
I received mine this week and it is mostly dead. The oled is blank. The wifi works and is connected to the network. The only sensor that appears to work is the wind speed. The RTC is bogus after being set as is every other sensor except wind speed. I expect I have to do the same. Where are the instructions and files to re-flash it?
Thanks,
Larry
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Post by SDL on Dec 16, 2017 11:16:17 GMT -8
Larry,
Sounds like you have an unflashed board. I'm going right now to talk to to our production person and get all of our boards reflashed just in case.
switchdoc.com/OurWeather and look for the Advanced Programming manual.
Good luck!
BP
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Post by lccreech on Dec 16, 2017 12:53:30 GMT -8
Doc,
The programming manual says to use IDE version 1.6.9 and select Adafruit Huzzah as the board under the tools menu. Problem is, there isn't Huzzah on IDE's 1.6.9 or 1.8.5 . On 1.8.5 there is an AdaFruit Playground. What IDE or board type do I use. Is there a BSP package I need?
Thanks,
Larry
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Post by lccreech on Dec 16, 2017 12:59:18 GMT -8
Doc,
I do think the board was programmed by your production, though I don't think they did it right. Here is the data from it. Though I do have all the sensors disconnected right now while I'm trying to program it.
{"FullDataString": "nan,nan,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0,85/165/2009 37:165:,,0,-1", "id": "1", "name": "OurWeather", "connected": true}
Larry
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Post by lccreech on Dec 16, 2017 13:27:42 GMT -8
Doc,
I found the directions for adding the BSP on adafruit.
Larry
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