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Post by carlos on Jun 12, 2019 4:15:18 GMT -8
I purchased the complete Our Weather kit via Amazon. The kit work except for the AM2315 sensor. When I have the sensor installed the digital display stops and the our weather page becomes non responsive. If I remove the sensor, then everything begins to work. I have reset the board,change the position of the connector on the board but they all yield the same result. When the AM2315 is connected the system doesn't work.
Can you please send a replacement of the AM2315?
Thanks
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Post by SDL on Jun 12, 2019 10:45:17 GMT -8
Carlos,
We will be happy to do that. We really want to test your unit. If you can do me a favor, take a picture of the connector so I can see the color of the wires on the AM2315. I want to see if it is correctly wired. We have had a few problems in the past 3 weeks with these sensors and need to get to the bottom of the problem.
Please PM us your shipping address and return the current AM2315 to us at:
SwitchDoc Labs
RMA# 061219-01
909 S Shelley Lake Lane
Spokane Valley, WA 99037
Best regards,
BP
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Post by carlos on Jun 13, 2019 9:03:15 GMT -8
Sending today and getting the pictures.
What I did notice by your comment was that the connectors are ordered as Black, Red, Yellow and White. When I look at the other connectors (i.e the display and from the I2C to the weather board) are Black, Red, Whte and Yellow. So it seems to me that the AM2315 is wired incorrectly?
Attachments:
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Post by carlos on Jun 13, 2019 9:04:41 GMT -8
The cable end in focus (top side of the image) is the one for the AM2315, the one out of focus (bottom) is the one for the digital display
Also PM sent
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Post by SDL on Jun 15, 2019 7:37:03 GMT -8
Carols,
We answered you on a different thread. Thanks for the log information.
BP
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Post by carlos on Jun 28, 2019 16:47:31 GMT -8
I want to say thank your for replacing the sensor. The sensor worked for 2 days and again it fails. I am again seeing the same behavior. The screen goes dark and the system just fails. You disconnect the sensor and it begin to work. Is there any other way to troubleshoot. I have tried changing the port used in the I2C and it fails again.I guess it is frustrating because the product is nice but it is disheartening how it fails.
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Post by carlos on Jun 28, 2019 18:12:42 GMT -8
I am trying to troubleshoot and if I read correct the system is creating a weird time stamp {"FullDataString": "26.20,nan,-133.42,109351.00,-629.95,1.37,4.32,0.00,0.42,0.07,1.37,0.50,4.32,0.00,0.00,1,2009-85-165 37:165:,,0,-1,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,V:1,WXLMB ,0,,,0,,,0", "id": "1", "name": "OurWeather", "hardware": "esp8266", "connected": true} And if you ask through the web page it is even weirder  |
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Post by SDL on Jun 30, 2019 6:38:17 GMT -8
First thing to do is set the time via the admin page and see if it sticks.
I'm now wondering if you have a bad our weather board. We have another very similar case that has just returned the board and sensor together so we can duplicate the problem, so stay tuned.
Search for "robotsquirrel" to see his problem.
BP
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Post by carlos on Jul 2, 2019 8:44:10 GMT -8
I will setup the system again over the holiday and report but from memory, once it went to the weird date it never took any further update.
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Post by carlos on Jul 5, 2019 14:41:17 GMT -8
So the system broke after a couple of minutes. The AM2315 went again to display NAN as the humidity. It hasn't gone wrong with the time stamp. Do you want me to send board /I2c/ sensor to you guys for further testing.
Let me know how you want to proceed.
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Post by SDL on Jul 6, 2019 16:35:18 GMT -8
Unplug the AM2315 while the power is on and then replug it in. Does it come back?
BP
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Post by carlos on Jul 8, 2019 11:06:42 GMT -8
Yes, so when I unplug the device and the device is frozen (ie. nothing in the display), it starts to work again. I get humidity numbers. Then at some point it fails again.
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Post by carlos on Jul 8, 2019 11:28:35 GMT -8
I basically get 6 reading at most after unplug/plug the sensor
Then it goes to nan
query=INSERT INTO OURWEATHERTable(timestamp, deviceid, Outdoor_Temperature , Outdoor_Humidity , Indoor_Temperature , Barometric_Pressure , Altitude , Current_Wind_Speed , Current_Wind_Gust , Current_Wind_Direction , Rain_Total , Wind_Speed_Minimum , Wind_Speed_Maximum , Wind_Gust_Minimum , Wind_Gust_Maximum , Wind_Direction_Minimum , Wind_Direction_Maximum , Display_English_Metrice , OurWeather_DateTime , OurWeather_Station_Name , Current_Air_Quality_Sensor , Current_Air_Quality_Qualitative, Battery_Voltage, Battery_Current, Solar_Voltage, Solar_Current, Load_Voltage, Load_Current ) VALUES(UTC_TIMESTAMP(), 1, 24.600, nan, -133.420, 109351.000, -629.950, 0.600, 2.100, 0.000, 62.030, 0.000, 0.850, 0.000, 2.520, 0.000, 22.500, 1, "2009-85-165 37:165:" , "", 0, -1,0.000, 0.000, 0.000,0.000,0.000,0.000)
(1054, "Unknown column 'nan' in 'field list'")
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Post by carlos on Jul 8, 2019 11:31:19 GMT -8
And here is a view of what it actually wrote to SQL. You see I got about six entries then the sensor goes bad. Attachments:
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Post by carlos on Jul 8, 2019 11:32:49 GMT -8
And obviously from that point onward the system cannot log data because the sql statement doesn't have a provision for handling non numeric values.
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