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Post by SDL on May 3, 2021 17:20:54 GMT -8
Ms. A,
One more simple test. Run this command post the result:
sudo i2cdetect -y 1
You should get:
pi@SwitchDocLabs:~/SDL_Pi_WeatherSense/dash_app $ sudo i2cdetect -y 1 0 1 2 3 4 5 6 7 8 9 a b c d e f 00: -- -- -- -- -- -- -- -- -- -- -- -- -- 10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 70: -- -- -- -- -- -- -- 77
If you don't, then send the board in:
SwitchDoc Labs RMA#050321-02 909 S Shelley Lake Lane Spokane Valley, WA 99037
PM me your shipping address and we will cross ship.
BP
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Post by Ms. A on May 5, 2021 6:11:45 GMT -8
Should I contact them? How does that work? If I ordered from them would they replace the board or would I have to purchase a new one?
Thanks, Ms. A
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Post by Ms. A on May 5, 2021 6:12:48 GMT -8
hi! so sorry- just saw your reply. Running the command now.
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Post by Ms. A on May 5, 2021 6:21:00 GMT -8
Here is what I get when I run the command: imgur.com/EghMH5WI assume that means I need to send the board in... Does that mean just the board of the station or the hat that goes in it as well? sorry if these aren't the technical terms I don't have my instructions manual with me. Thanks, aurore
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Post by SDL on May 8, 2021 7:30:57 GMT -8
Ms. A,
Yes, that's pretty definitive that you have a bad board. The barometer would show up in that command if it were working! Please send it in to:
SwitchDoc Labs RMA#050821-01 909 S Shelley Lake Lane Spokane Valley, WA 99037
and Private Message (PM) me your shipping address and we will cross ship!
I suspect that this was caused by one of two things:
1) Static Electricity discharge while handling the board
or
2) Plugging it into the Pi with the Power On.
So, be careful with the replacement!
BP
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