rdp
New Member
Posts: 28
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Post by rdp on Sept 6, 2019 6:33:26 GMT -8
Will go out in the mail today. Thanks, Rich
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rdp
New Member
Posts: 28
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Post by rdp on Sept 10, 2019 15:42:51 GMT -8
Thanks, what did you find?
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Post by SDL on Sept 12, 2019 11:17:36 GMT -8
Haven't looked at it yet. Do you have your new board yet? BP
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rdp
New Member
Posts: 28
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Post by rdp on Sept 12, 2019 11:59:55 GMT -8
Not yet.
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Post by SDL on Sept 13, 2019 19:20:57 GMT -8
Soon as you get it, please post!
BP
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rdp
New Member
Posts: 28
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Post by rdp on Sept 14, 2019 5:40:46 GMT -8
will do
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rdp
New Member
Posts: 28
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Post by rdp on Sept 17, 2019 6:48:45 GMT -8
Still have not received it yet, do you have a tracking #?
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rdp
New Member
Posts: 28
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Post by rdp on Sept 18, 2019 11:34:53 GMT -8
Nothing in the mail today either.
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Post by SDL on Sept 18, 2019 18:49:20 GMT -8
Rich,
090619-01
Was this the RMA# you used?
I'm now not sure that the WeatherPlus board went out. I don't have a ticket showing me your RMA#. I will get one out tomorrow. We have your AM2315 return, but not this one.
BP
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Post by SDL on Sept 18, 2019 18:56:32 GMT -8
Rich,
I'm sorry but it looks like we never sent it. I have no idea why. I'm submitting another ticket and I'll talk to Cindy to make sure it goes out tomorrow.
Sorry about this!
BP
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rdp
New Member
Posts: 28
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Post by rdp on Sept 18, 2019 18:59:10 GMT -8
A package was shipped to you via the U.S. Postal Service and will be delivered to:
SwitchDoc labs RMA 090619-01 - ATTN:BP 909 S Shelley lake Lane Spokane Valley, WA 99037-8407 United States
Shipment Date: September 6, 2019 Mail Class: First Class Tracking Number: 9400111899561558650072
You have it somewhere. Thanks,
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rdp
New Member
Posts: 28
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Post by rdp on Sept 23, 2019 10:25:00 GMT -8
Received unit today. Have it up but am unable to connect to weather underground. Was able to update password, but nothing happens when I click the update buttons to set the weather underground inform. Any ideas? Rich
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Post by SDL on Sept 23, 2019 11:11:33 GMT -8
1) Do the other pages work?
2) What happens when you type in the IP address in a browser?
3) On update of the WeatherUnderground information NOTHING happens? Does it get updated on the device?
BP
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rdp
New Member
Posts: 28
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Post by rdp on Sept 23, 2019 11:30:46 GMT -8
OurWeather page displays correct & OurWeather Admin V3.7 displays correctly, able to set the IP address from both of these pages, update the password from the admin but when clicking on Set WeatherUnderground Station ID or Key with the password & data field nothing happens, no verification pop up like when changing password.
Here is what I get typing the IP address: {"variables": {"EnglishOrMetric": 0, "AirQualitySensor": 0, "ESP8266HeapSize": 33288, "OurWeatherTime": "", "FullDataString": "", "FirmwareVersion": "017", "IndoorTemperature": 0.00, "BarometricPressure": 0.00, "Altitude": 0.00, "OutdoorTemperature": 0.00, "OutdoorHumidity": 0.00, "CurrentWindSpeed": 0.00, "CurrentWindGust": 0.00, "CurrentWindDirection": 0.00, "RainTotal": 0.00, "WindSpeedMin": 0.00, "WindSpeedMax": 0.00, "WindGustMin": 0.00, "WindGustMax": 0.00, "WindDirectionMin": 0.00, "WindDirectionMax": 0.00}, "id": "1", "name": "OurWeather", "connected": true}
Does no update on the device as nothing is being sent to WeatherUnderground page.
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Post by SDL on Sept 23, 2019 11:32:26 GMT -8
That's your problem. It has V017 on the part. Boy, I wonder where that batch came from!
Do an over the air update (in the manual) and all should clear up!
BP
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